Hours, Shipping, Curbside, and Local Delivery Info

> IN STORE SHOPPING:

*APPOINTMENTS NOW REQUIRED before visiting. Please schedule your appointment here

Monday: 10am - 4pm

Tuesday: 10am - 4pm

Wednesday: 10am - 4pm

Thursday:10am - 4pm

Friday: 12pm - 6pm

Saturday: CLOSED

Sunday: CLOSED

We are closed most major and federal holidays. 

> SHIP TO HOME:

*Allow 1-2 days for order processing of in-stock items. Most orders ship the same day or the following business day.
*For custom, made-to-order, or other type of handmade items, please allow 3-5 business days for processing.
*Your tracking number will be emailed to you and you can track your order in the Shop App.

> PICKUP - available Monday thru Friday

*Orders placed BEFORE 1pm will be ready to pick up on the same day by 3pm. Most orders are ready for pick-up within 2 hours.
*Orders placed after 4pm, when the store is closed, or during weekends/holidays will be ready by 2pm on the NEXT curbside business day. We will contact you will pick-up information. 
*Custom items including The Texas Witch Box or resin items are not eligible for same day or next day pick-up.

**Occasionally, some orders placed after 4pm (Fri Only) may still receive SAME DAY curbside pickup if all items are in stock and ready to ship immediately. Delivery orders must be placed before 3pm for the opportunity to ship same day, however this is not guaranteed. 

***Please, Do NOT come to the store before receiving your pickup email; your order may not be ready. ***

 

> LOCAL DELIVERY (San Antonio, TX & Surrounding ):

*Orders received by 2pm will be delivered the same day by 10pm.

**Orders of IN STOCK items received AFTER 2pm will be delivered the next business day by 10pm.

Occasionally, some orders placed after 2 may still receive SAME DAY local delivery if all items are in stock and ready to ship immediately (Fri Only) 

**Our delivery times fall between 4pm - 10pm, although, we may occasionally deliver outside of these time frames.

*ALL CANCELED PICK-UP & DELIVERY ORDERS WILL INCUR A 20% RESTOCKING FEE. CUSTOM ORDERS CANNOT BE REFUNDED or EXCHANGED.

*Custom items include: T-Shirts, Mystery Boxes, Resin Items, and Laser Engraved Items.

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