HELP FORM: Texas Witch Box Subscription - Late/Missing Orders

Fill out HELP FORM here. 

During 2020 and 2021 - Kay’s Magic experienced multiple company shutdowns due to COVID and related tragedies. Some shutdowns (particularly the first one during the early pandemic) spanned across multiple months due to not having any staff. Our employees have experienced much loss and heartache during this time. 

During this time, we are aware that many orders were late and/or missing. We are working to replace, refund, and reship those orders every day. 

Many accounts have already been resolved, however, we need your help. If you placed an order and have NOT received any action on your account, we need to hear from you. 

Please submit your information in the contact form  and you will hear a response from us in 24-48 hours. Due to certain circumstances and for security reasons, we can only receive claims through this form and website. 

The information we need from you includes the name on your account, the email address linked to your account, and a current shipping address. 



*Information updated on Nov 21, 2022 to move post back to the top of the blog  



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